Contact
Get in touch
Questions about pricing, integrations, or scan results? We're a small team and we reply personally. For GDPR/privacy requests use privacy@hexalian.com.
Technical Support
Scan issues, false positives, billing questions, or integration help.
Send email →Privacy & GDPR Requests
Data access, deletion, portability, or any GDPR/CCPA rights request. We respond within 30 days as required by law.
Send email →Legal
ToS enquiries, copyright notices, or other legal matters.
Send email →Enterprise & Agencies
Custom plans, white-label, or volume discounts for agencies.
See pricing →Frequently asked questions
How quickly do you respond to support emails?
We aim to respond within 24 hours on business days (Mon–Fri). For billing issues, we try to respond within 6 hours.
Can I request a custom plan for my agency?
Yes. The Team plan ($49/mo) supports white-label branding and 10 competitor URLs. For higher volume or custom contracts, email us at support@hexalian.com.
I found a false positive in my scan results — how do I report it?
You can suppress individual findings directly from your scan report (click the eye icon next to any finding). If you believe a finding type is systematically wrong, email us with the URL and finding type so we can improve the scanner.
Is SecuriSky available as an on-premise deployment?
Not currently. SecuriSky is a cloud-hosted SaaS. All scan data is processed ephemerally — no screenshots or DOM snapshots are retained after scan completion.